Shipping Info

Delivery Information

The actual shipping charges are prepaid and added to your invoice. We make every effort to ensure that you are receiving the most competitive rates available. The amount you are charged is based on the size, weight, and distance to your location from our supplier.

Smaller items can ship UPS, but larger and heavier items are shipped F.O.B via truck at common carrier rates. Standard truck deliveries are tailgate and require that someone is available at delivery to inspect, sign receipt and unload product onto delivery site. If you need an inside delivery, additional charges will be assessed and you may still need to assist driver with products that are extremely large or heavy.

Notification prior to delivery is available at no extra charge for truck shipments only, please specify.

You may now receive an instant freight quote by using the calculate freight links that are located on every product page. Additionally, you can add multiple items to your shopping cart and receive an instant freight quote for the entire cart, prior to submitting an order.

Reporting Damages

If your shipment arrives damaged, call our Customer Service representatives at 800.599.6636 ( 8:00 - 6:00 PM, CST, Mon - Fri ). If your shipment by truck arrives damaged, describe the damage on the delivery receipt and ask the delivery person to sign it. As we ship directly from the manufacturer, we will not know if something is damaged unless you notify us. We will assist you in replacement orders upon notification.