Review by Kelllee Szczpaniak 05/07/25

Alisa was amazing to work with. She was professional and familiar with the product.

Review by Matt K 05/07/25

Sharon was fast in her reply and helful

Review by Consumer Name 05/05/25

They went out of the way to help get a replacement part to a chair after it was damaged during a vandalism event. They even contacted the manufacturer on our behalf. Customer service was responsive and friendly. Very impressed!

Review by Anne 04/30/25

One of our seats ripped at the seam. It's been used a lot and we've had it 4 years and I didn't even think about the fact it could be covered under warranty. I reached out to Worthington Direct and received a reply in minutes. In a day the replacement chair is on it's way. Easiest customer experience ever!

Review by Pablo Chacon 04/29/25

Great communication and customer service

Review by Dr. Snedden 04/25/25

We had a great experience start to finish with our furniture order. The process was easy and items arrived quickly. They quickly addressed an error with the order and made it right!

Review by Olivia 04/23/25

Jumie Olabi was EXTREMELY helpful. They were so kind and responded extremely fast. You are lucky to have an employee like Jumie.

Review by Liz Deaver 04/21/25

Very easy to locate the item I was looking for. Very detailed description of the item. I would definitely purchase from you again.

Review by Austin Sonmore 04/18/25

The staff here are competent.

Review by Leslie 04/16/25

Jumie did a fantastic job helping with our issue. She was prompt, nice and helpful. She took it upon herself to check out the warranty and have our replacement delivered in record time!

Review by John Pacelli 04/16/25

We were missing a set of legs for tables that we ordered - sent a replacement for them with no hassle

Review by Kathy Seibold 04/13/25

Rhe person who helped me set up our library for tax exempt status was amazingly kind and professional. Thanks!

Review by s. daly 04/02/25

We have made several purchases from Worthington direct and the experience is always good. The product is good quality and is priced well to fit within budget parameters. Our sales rep is Sharon and she is amazing to work with.

Review by Intell 03/31/25

Website fairly easy. Chat answered quickly. I also called and they answered quickly.

Review by Kathleen 03/27/25

Convenient online ordering, helpful tracking emails and quality products.

Review by Jennifer Enyeart 03/26/25

Customer service exceeded all expectations! I have ordered from Worthington Direct several times and the quality of their products is excellent. Their team effectively communicated when my order left their facility along with tracking information and the estimated date and time of day I should expect them to arrive. My most recent order contained a slightly defective part. Within minutes of emailing my sales rep, I received an email from customer service apologizing for the mishap and letting me know a replacement part was on the way.

Review by Kimberely Daniels 03/26/25

The representative, Jumie Olaibi, was very professional throughout all interactions. She answered my questions, let me not what I needed to provide to process my request and replied quicker than I'd ever expect. She's a great customer service representative.

Review by Joe Simonetti 03/25/25

Sharon Jefferson was outstanding...helped me place a painless order of three tables

Review by Andrew Palmer 03/19/25

Ms. Olaibi was very professional and polite in our correspondence. She handled our issue very quickly and I hope to be lucky enough to address future issues with her.

Review by Lainie Rio 03/19/25

The customer service I received was prompt and swift.

Review by Kathleen Conlogue 03/18/25

An item in our order needed to be back-ordered and the customer service we received from Jumie Olaibi was exceptional. He/she kept us informed with updates to shipping & tracking. We are very pleased with the service received.

Review by Kate 03/17/25

Sharon was quick to get me a quote and followed up to make sure everything looked ok on our end. The process was fast and efficient, and I was very impressed with how quickly my furniture arrived. It was exactly what I wanted and in perfect condition. I have already recommended this company to the rest of my school, and I will happily do business with them again.

Review by American Evangelical Lutheran 03/13/25

AWESOME CUSTOMER SERVICE & WARRANTY SUPPORT Ten years ago, we ordered a National Public Seating double tier folding chair truck and 100 padded folding chairs from Worthington Direct. Both included a 10 year warranty, which we have needed to use. The chair truck sustained wear damage within a year of receiving it, and 16 of the chairs have recently become defective (in the 10th year) and broken at the hinge point (even though they have a 480 lb weight limit!). BOTH times I have communicated with Customer service about the warranty, they were extremely helpful and accommodating. The manufacturer fully covered the replacement of all broken items at no cost to us. Fantastic companies to deal with and if I need any products they sell in the future, I would not hesitate to order from them again. A+++ service!

Review by Tyler 03/11/25

We have worked with Jay Bueno for many years on various furniture purchases. I have nothing but good things to say and I will always be reaching out to Jay when I need to stock a classroom, lab space, or exhibit area.

Review by Shannon Price 02/27/25

Our rep was wonderful, knowledgeable, and super helpful with every question we had. Shipping was great and everything arrived in great condition. Would definitely highly recommend. Thanks!

Review by R. Slover 02/26/25

I called customer service and had a couple of questions that were answered to my satisfaction. One great shopping experience, with items easy to find.

Review by Daniel 02/13/25

We have done a lot of business with Worthington Direct with very little issues. With having 6 desks damaged, it was a great experience to get replacements processed. Adejumoke (Jamie) Olaibi has done a great job communicating throughout the process.

Review by Tim Homar 02/12/25

Website had exact examples of furniture finishes, so I was able to easily match the style and color of our existing Wooden Mallet reception chairs.

Review by Ken 02/12/25

Excellent products, great service and fast shipping

Review by HR Manager 02/04/25

William was a great help when I needed furniture for my new employee break room. The furniture was delivered quicker when I asked. I followed up with ordering something else for my lobby.

Review by Marlene 02/03/25

I worked with Alisa a couple years ago to order new desks for my office. I reached out again last week as I wanted to make sure we ordered matching desks. Alisa was quick to respond (I was glad she was still there) and emailed me a quote the same day. She has made the ordering process seamless in a world where it is hard to make human contact with businesses or where customer service is outsourced.

Review by Melissa Bryant 01/31/25

Easily found the item I was looking for. We have the item that was purchase several years ago and it is holding up well.

Review by Rob Main 01/31/25

Timeliness and accuracy. A rare commodity these days

Review by Business Office 01/29/25

I work at a school and we lost a key to our keys to our display case. Adejumoke (Jumie) Olaibi in customer service was so helpful!! Jumie contacted the company and is having them send us replacement keys. It was a very positive experience!

Review by Morgan Krause 01/27/25

The communication was great! The chairs came exactly as pictured and very quickly. I would purchase from here again gladly!

Review by Josh Wilson 01/22/25

experience was good. price was very good. only preventing 5 stars is that I ordered a navy glass board but the thumbnail at checkout was light blue. I will confim the order. but that one little thing made me have doubts if it would be right.

Review by Roy Kindrick 01/22/25

I experienced product damage sustained from rough handling by the carrier. Worthington’s Customer Service Representative, Julie Olaibi, got right on the problem; replaced the damaged goods, and took care of the shipping arrangements and charges.

Review by Rechelle Pearlman 01/17/25

Very easy to use on line ordering

Review by David Jones 01/16/25

The ordering process was easy with easy online step by step navigation. Order transaction was quick with an e-mailed receipt. The product was simple to find for what we need. Many colors selection to choose from.

Review by RMH 01/16/25

It’s be a month and have not heard anything about the status of my order. Original estimate was 2 weeks. When emailed several days ago I did not get a response either. Update: Worthington reached out immediately after the first review and we were able to locate where the furniture was delivered at my work. They did deliver on time. Unfortunately, I did not receive any email notifications.

Review by Donna Poole 01/15/25

We are a repeat customer of several years. The company delivers a quality product, on time as scheduled, and a seamless process from beginning to end. Once again, please with the quality, customer service and delivery.

Review by Patrick Buckner 01/14/25

Jackie was wonderful to work with and very efficient.

Review by Visit Lindsborg 01/03/25

Customer service is amazing! I put in a request for a quote that was sent to them and had a response within an hour. Order was easily placed that day. Alisa was clear with instructions and follow through with our order. Amazing, particularly so in that we placed a very, very small order.

Review by Kelly Harmer 12/30/24

It was easy to find the items I was looking for.

Review by Lawanna McCoy 12/23/24

Excellent products, but the shipping charges are outlandish. I ordered ONE table, and it costs nearly $300 to ship? I did it for the kids...

Review by Mary Dawn Schuck 12/20/24

Jumie did a great job of helping me with a damaged item. She made the process really easy, and I appreciate that!

Review by Laura Rose 12/20/24

They were so quick to respond to my communication and went above and beyond to solve the problem. They were very kind and helpful.

Review by Angela Davis 12/19/24

Our ordered whiteboard was damaged in delivery, the company was quick to make restitution. We appreciate the service received and the no questions asked policy to rectify our situation. I would highly recommend Worthington Direct. Our school also appreciates that they are an approved vendor for state education funds.

Review by Rebecca Parker 12/19/24

Worthington Direct is my total one-stop shop for furniture. I love working with Worthington Direct; I’ve purchased 5 sets of tables to replace all tables in 5 libraries, and 7 sets of chairs to replace all seating in 7 libraries. I have always been thrilled with the quality and the prices. 4 of the chairs I have purchased in the last year had splits in the back; this is the first time I've had any issue with anything I have ordered from them. Worthington Direct has been quick to respond and replace the chairs.

Review by Sacha Stanton 12/13/24

Jumie and the team were absolutely fantastic. I had an issue with my order and they went above and beyond to resolve and ship a replacement, even though the original manufacturer did not honor the warranty. I highly recommend working with Worthington. It's rare you get this kind of human and personalized service online.

Review by Ms. Bravo 12/10/24

A conference table that we ordered arrived damaged. Our purchasing department reached out to Worthington's customer service and Jumie helped facilitate the replacement of the tabletop of the conference table. It has been a pleasure working with Jumie.

Review by Eve Grubb 12/03/24

Jumie is always very responsive. I can tell she cares and takes pride in her work and in meeting her customer's needs.

Review by Scott Heath 11/22/24

Worked with William Minor on two major purchases, totaling about $17K and he was absolutely great - detail-oriented, made sure all of our questions were answered, and that we were well informed throughout the process. I really appreciated his work ethic and accessibility.

Review by Edith Wheeler Memorial Library 11/22/24

Jumie was very helpful and kind. She provided timely and proficient service to us to replace our product and deal with payment issues.

Review by Jeanne 11/21/24

Sumie Olaibi was great to work with. Very pleasant and responsive.

Review by Darren Gilgen 11/21/24

William Minor was excellent to work with! Very timely and helpful communication. Well done!

Review by Jason Curry 11/18/24

Product was as pictured and described. Thank you. And the product arrived sightly ahead of initial delivery date. Thank you, Thank you

Review by Heidi Reagan 11/14/24

Easy to use, clear website, and payment pages.

Review by Ann 11/07/24

Alisa was awesome to work with. Very pleasant and always responded right away to my inquiries. She made it easy to purchase the chairs that I needed.

Review by Brian Olsem 11/04/24

I did not receive an order confirmation via email but I received an email for this review.

Review by Fox 10/22/24

Jumie Olaibi has been very attentive to our needs, extremely helpful and quick to address any concerns. Was a smooth experience from start to finish.

Review by Benita Moody 10/14/24

We purchased 2 picnic tables previously and we received exactly what we ordered and the delivery communication was spot on. The ordering and delivery process is very simple.

Review by George Castillo 10/13/24

The explanation and description on the site is very good. The product has been as described every time I've ordered from Worthington Direct. Thank you...

Review by Greg Pfautsch 10/10/24

After finding Worthington Direct I'm very pleased with my entire purchasing process. As a tax exempt entity and seeing the products available, I believe that my search for Outdoor Hardware will be quick and to the point.

Review by Cathy Cohen 09/25/24

Extremely long wait time.

Review by David Frazier 09/25/24

Seemless and confident

Review by Daniel Sakac 09/17/24

Very helpful, sent samples quickly, easy to place an order.

Review by Jennifer Greene 09/12/24

Quick and easy ordering

Review by Seacoast Charter School 09/11/24

Easy ordering and quick fulfillment

Review by Marietta Kellum 08/29/24

Just wanted to let you know how pleased we are with the new desks. In our 50 years as a small rural private school, we have never had new desks. The quality is great! Your customer service is exceptional. It was easy to order, the desks were quick to arrive. When we had a problem with a couple of the desks, staff were also quick to resolve the issue. Thank you so much!

Review by Lynn Lucas 08/29/24

Sharon has been very helpful throughout the ordering process.

Review by Kenneth Snipes Snipes 08/22/24

Your packaging is subpar.

Review by Chris McCluskey 08/21/24

Ease of website

Review by NorCal buyer 08/16/24

We wanted 3 table/chair sets to replace our breakroom furniture. Once received, we found it to be good quality, however, we did not receive what we originally ordered. They did what they could to make it right, but there is is something about getting it right the first time that customers really like. Also, their website had an icon that said, "quick ship," which I misinterpreted as, ready to ship. Well, my small order of 2 table sets is on a 6-8 week delay. WHAT THE FOOGIES, MAN! Yea, I'm disappointed to say the least. Their customer service is pretty good, and from my experience, you will definitely need it.

Review by Deborah Bobian 08/15/24

Prompt delivery and good quality.

Review by Althea 08/01/24

I just like to receive confirmation of an order, instead of waiting until the order ships before we get any type of confirmation of the order being placed.

Review by Lisa Goben 07/10/24

Our school district has recently completed a sizable building project which included a great deal of new furnishings. Our orders were spread out over many months and through it all we have received wonderful customer service from representative and furniture expert, Sharon Jefferson! She has been extremely helpful and she is always quick to answer any questions or concerns. The products we have received are of very good quality and we are happy with our purchases. I highly recommend Worthington Direct!

Review by MPMSBookkeeper 07/08/24

I ordered 6 Maker Space Tables for our Visual Arts classroom. It was easy to order. The tables were delivered within a reasonable amount of time and were of good quality. We were shorted two packages of raisers needed to assemble the tables. I called the sales rep and within a few days the raisers were delivered. All around great experience. We will definitely do busines with them again.

Review by Joe Simonetti 07/01/24

William Minor helped me with a multi-part order with alot of moving pieces and he could not have been more helpful. We knocked out six orders in 20 minutes. He's great...give him a raise and promotion.

Review by KAREN D 06/28/24

Aidan was pleasant, polite, efficient. Ordering was a breeze.

Review by City Life KIX 06/20/24

I did not recieve the chairs I ordered but got excellent service and attention once I contacted your company. In my opinion, Adejumoke (Jumie) Olaibi | Customer Service Representative, went above and beyond to make sure the order was corrected. He communicated with me every step of the way, even when I had to change the delivery day b/c I was going to be out of town. He gave excellent customer service.

Review by Lynda 06/09/24

The only site where I could find custom heights.

Review by Michelle Foster 04/25/24

Great service, fast delivery.

Review by Y.M. 04/24/24

Order from the website - it is much easier and you will receive a better price than what you will be quoted.

Review by Corye Nelson 04/22/24

I received help on the phone which made online ordering much easier. The item was shipped quickly.

Review by Sheila Lowe 04/17/24

This is the first time that I have ever ordered from Worthington Direct and they were amazing to work with! From requesting a quote to fixing the order I managed to mess up. I was able to reach customer service and a live person immediately, no automated prompts, just a live person - I will definitely be back to order again.

Review by Sarah Fontana 04/17/24

We just ordered the buddy bench for our school and love all the options online.

Review by C C 04/12/24

shopping cart is hard to update, had to delete items and re-add, couldn't just edit. Wish your shipping times were faster

Review by Courtney Lock 04/10/24

Shipping was very expensive

Review by Scott 03/16/24

The order process was easy. the pricing was much better than expected. The customer service was excellent and they called to verify the address to make sure that the product got delivered properly.

Review by Budd Stover 03/15/24

I had this chair for 5yrs. And it was very comfortable. I like the design, and the lightweight. ( And My Church Has 300 Hundred Of Them)

Review by T Hale 03/08/24

It was very easy to select the product and options, contacted customer service with a fews questions about shipping and lead-time, answered my questions and I made the purchase.

Review by Lori Hicks 03/08/24

I ordered bike racks a few months ago and I came back to your website and entered the item number from my previous email confirmation and it took me right to the item, I selected it and ordered them. The transaction only took a couple of minutes.

Review by LYNN NATIVIDAD 03/06/24

I found the chairs with my specific needs so even if the shipping cost is more than the cost of the items I'm buying, I go for it.

Review by Karen Gray 03/05/24

My questions about tax exemption status and shipping were answered immediately. The shipping has proven to be faster than expected. Your prices are wonderful.

Review by Mary Lou Garcia 02/27/24

Just being able to locate you, with having religious items. Starting from bottom up and found just what I needed Thank you so much.

Review by Mary Hogencamp 02/27/24

First off the cabinets were ready before expected, which was nice. Shipping company (not Worthington) arrived during a snow storm and one of the cabinets was damaged pretty dramatically - the carton was dented a little but the cabinet inside was dented quite a bit. Worthington was great - sent a picture and they had a new one ordered the next day. Arrived two weeks later (in fine shape) - they could not have been nicer or more accomodating. I will order some more cabinets from them for my garage now!

Review by Tina Brown 02/22/24

i ordered chairs on Thursday and had them by Tuesday.

Review by Matt Sheils 02/17/24

Easy to find chair styles, review specs, and preview/choose finish/color

Review by TRISH FREEMAN 02/05/24

Customer Service chat was able to help me very quickly to find the item I needed.

Review by Mark Paulis 02/04/24

Quality product... got it earlier than expected as well.

Review by Sara 01/31/24

Shopping was easy. Wish easier to figure out shipping than to go through the process of setting up the address.

Review by Kathy 01/30/24

Excellent company

Review by kylie 01/30/24

a great and knowledgeable company to work with! wonderful products!

Review by Kim 01/30/24

What a great company to work with. Always very friendly, helpful and knowledgeable. Thank you Worthington Direct for all your help and your great products!!

Review by Susan Courtney 01/25/24

Shipping cost is astronomical!

Review by Tamra Schaller 01/23/24

They were able to provide with the date that it would arrive. It was delayed and they notified me with the update so I could tell my warehouse manager.

Review by Jerry V. 01/22/24

Website offers a wide array of products and is very intuitive and easy to navigate. Good, clear product descriptions and pictures. I had a shipping question which was very helpfully and pleasantly handled by Alecia via phone. This was a great purchasing experience. Well done, Worthington.

Review by JennA 01/22/24

There was a good amount of products for the particular issue I was addressing. On line staff were very helpful and further the item was discounted

Review by Dr. Stewart 01/11/24

Jay Bueno is a stellar employee! He is a great source for information. He is a Rapid Responder. He steps in quickly to handle any detail or challenges. Jay is always professional and prompt. It is truly a blessing to have excellent employees. I commend him and Worthington for hiring this quality of worker.

Review by Jason 01/10/24

For the cost, this is a very well-made table. Easy to assemble and quite sturdy.

Review by AD 01/10/24

User friendly. Several options. Satisfaction in purchase.

Review by Brian Miller 01/09/24

They made it clear what was needed to set up an account. Product was exactly what it was supposed to be and arrived on time.

Review by Lori Hicks 01/09/24

We ordered bike racks for a project we are currently working on and they were perfect, easy to install.

Review by Monica Rooks 01/05/24

Website is very user friendly and were able to use purchase order.

Review by Melba 12/30/23

I found this company in my search engine. I like the reviews. These was the style of desks and chairs I was looking for. Cannot way until the items come in.

Review by Maritza Rossy 12/18/23

Very prompt response to quote request. Thank You.

Review by customer 12/07/23

Alisa helped me find the perfect match for Jasper group chairs that changed their stain color names! What a great help she was

Review by Luis Gutierrez 11/30/23

Quick and easy website to order through.

Review by CarolynE 11/28/23

The website is easy to navigate. The furniture choices are so great!

Review by VICTORIA GBADEBO 11/21/23

Quick response to my complaint

Review by Vanessa Garner 11/21/23

Everything was wonderful, except that 2 chairs arrived without wheels. I have emailed asking them to send them, but no one has replied! :(

Review by Heather L 11/20/23

Great product and service. Worthington offers a large selection of quality, name brand school and office product at competitive prices. Customer service team is experienced and helpful. Easy to use website.

Review by Brenda Kraft 11/20/23

My product initially got held up at first truck distribution center because they said their trucks were too big to deliver to a residential area..they suggested my recipient of the table and chairs meet them at a nearby Wal-Mart to get what I ordered..I did call worthington and they arranged delivery to my recipient ghe day I called with the problem..soo just don't shop to distribution areas that don't deliver to a residence.

Review by Larry Steverson 11/15/23

I still have not received my order. You have no options for me to be happy. I asked you to have a different material used for the top. "NO, look for your order in two months," you said. not happy

Review by Ronald Schkade 11/14/23

It was very easy to order from .Had no problem going through the motions to get the item I needed ordered.

Review by Kim Futch 11/14/23

Great customer service for your concerns

Review by Stephany Fermin 11/01/23

Could not see the actual color on the product I ordered

Review by BWV 10/26/23

Easy to order, delivered on time. Easy to assemble. They look and work great in our church nursery!

Review by Cherie 10/24/23

Alisa was a very efficient service rep. When asked three times for different quotes she was very patient. Her turnaround time was minutes and I was able to beat a deadline. Very impressive service.

Review by J D King 10/23/23

Convenience

Review by SPS 10/23/23

Helpful on the phone had all the answers I needed.

Review by Elizabeth Kennedy 10/18/23

I just wish I ordered my activity table all at one time. I have two now and just ordered two more. Great quality.

Review by Leila Yarrington 10/16/23

Great customer service and ease of ordering

Review by Christine Robison 10/14/23

The quality of your product.

Review by Nancy Ramirez Flores 10/10/23

I reached out via chat to a representative. My questions were answered immediately. Online checkout was easy!

Review by Blake Mauldin 10/09/23

User-friendly website with specific details on product. Clear and concise.

Review by NICOLE MCCABE 10/09/23

Quick deliver and customer service was very helpful

Review by Jeannie Brasic 10/04/23

Working with representatives at Worthington Direct, you can expect experience and excellence! They make the ordering process seamless and simple. From beginning to end, I rate my experience with 5+ stars.

Review by Jeannine Uhlving 10/04/23

Customer service contacted me regarding shipping address being different from what was in the system. They didn't have to do that. I was very grateful they did because it would have been delivered to the wrong place. Not many companies would look closely at the difference.

Review by Mary Anderson 10/03/23

I love that you had a spot for Non-Exempt. So many companies will not let you give that information until after an order is placed. Then it is a pain for both of us. Thank you

Review by Warren Brooks 10/02/23

Easy to navigate the website and found what we needed

Review by Koven 09/28/23

Easy to order…pricing fair

Review by Eric Neuteboom 09/27/23

For the last few years, I've had a great relationship with my rep at Worthington, Sharon. She makes the process incredibly simple from start to finish. In addition to the ease of ordering that she provides, the products are also top notch. As I work in a school, my top concerns are durability and appearance. All of our orders have met both criteria and surpassed my expectations.

Review by Name not needed 09/27/23

I received absolutely no feedback about my order. I had to constantly reach out to find out any information on my order. Not to mention several delays made my orders arrive several weeks later than originally quoted. I'm only giving a second star because if I reached out during the week, typically I would get a pretty swift response from customer service. However, the entire process was not handled well at all.

Review by ARMY AND NAVY ACADEMY ATTN JRO 09/19/23

Great purchase

Review by Becki Potter 09/14/23

This website was super easy and friendly ti use to make my purchase. Thank you

Review by Adam Bretl 09/13/23

Not only great products, but superb customer service! The communication was on point, I couldn't have asked for more. We will definitely be ordering through Worthington Direct again.

Review by Bernadette McCarthy 09/12/23

Products were great but had to wait a long time to receive them.

Review by Travis Gresham 09/11/23

Best Customer service!!

Review by Rebecca Tosh 09/07/23

Reps are nice and normally very helpful.

Review by John R. 09/06/23

The service that Neely gave was outstanding. She was attentive and followed through with us, especially due to a delay in the shipment of our lockers.

Review by Gwendolyn Anderson 09/06/23

Jackie, thank you for your follow through. You said that you would let me know the status of my order by the end of the day and you have done that! However I am a bit disappointed that there is a 2nd delay shipping. This order was placed June 14th.

Review by David Roach 09/01/23

I love it when a site remembers my prior orders and allows me to select and reorder. Easy peezy!

Review by Shirley 08/31/23

Quick and easy, Clear instructions on website. Loved my shopping experience! Thank you!

Review by Diana W. 08/29/23

The chair is great. I love the product. Your notification services could be improved. I received an email stating that my chair had been shipped after my chair arrived.

Review by JC the Librarian 08/24/23

Alisa Plummer was amazingly helpful in assisting me with getting a quote and other documentation and handling our tax exemption documentation.

Review by Chris 08/24/23

We are thrilled to be a supplier for Worthington Direct! Their commitment to excellence and dedication to providing top-quality school furniture is truly commendable. The seamless collaboration with their team has made our experience incredibly positive. The demand for their products speaks volumes about their reputation in the market. It's a privilege to contribute to their mission of creating inspiring learning environments.

Review by Andrea Nodorft 08/23/23

Worthington Direct has an amazing team who provides top notch service and support!

Review by Karissa Mack 08/23/23

Excellent shipping times and worry free process. We will continue to use Worthington for our partition and divider needs for students. Thank you!!!!

Review by Jordan Knutson 08/21/23

It took six weeks from when I ordered to receive two shelves, which felt like a long wait time. They delivered as promised, and the quality appears to be fantastic. Very heavy duty shelves. I did have to put on the rubber toe kick and corners myself, which was an added project I was not expecting. Would have loved for that to be specified when ordering, or be able to order with the rubber toe kick in place. Other than that, very solid product.

Review by C. Schultz, Purchaser APS 08/15/23

Sharon was great! Very helpful and answered all my questions in a speedy, friendly manner!

Review by Joyce Villalobos 08/13/23

I had to change something on my order so I called and received assistance right away. They were friendly, polite and very helpful!

Review by Isaac 08/08/23

An exceptionally friendly and professional team! They have been a pleasure to collaborate with and provide top-notch service.

Review by AT 08/06/23

Ordering new classroom furniture seemed great until the items were shipped. The items were indicated to have a 3-4 week lead time at the time of purchase. The first email I receive is a delayed order notice that items ordered in May were delayed until November! Next I receive a call from the transport company saying they cannot deliver to my area as they do not service it. I am wondering why the company accepted my order in the first place and then how the transport company accepted the order from them if they cannot actually deliver the product and expect me to drive an hour away with a trailer to pick up the pallets. I have yet to receive the products so I cannot comment yet on the quality but the experience thus far has been disappointing.

Review by Dan Miceli 08/05/23

So far it’s been easy

Review by Patrick 08/04/23

Good site, good service.

Review by Michael Cronkhite 08/03/23

Worthington Direct's knowledge and experience in outfitting educational learning spaces is second to none. The team is professional, attentive, and will make your purchasing easy!

Review by Nichol Lancaster 08/03/23

Worthington Direct has amazing customer service and will assist with all of your classroom needs in order to create a great learning environment!

Review by Christy Butler 07/27/23

Website was easy to use, as well as ordering. Good pricing for the product.

Review by Principal Brown 07/14/23

Quick reply. Assurance that our order would arrive when we need it.

Review by Tiffany Morgan 07/13/23

Great communication and very helpful experience!

Review by Principals Office School Schoo 07/11/23

Jordan, my sales person was extremely responsive and offered excellent customer service.

Review by Jane Miner 07/10/23

I always get great service and up to date information about my order.

Review by Tyler Bridges 07/10/23

Easy to order online. Very quick response. Wish it didn't take so long to ship.

Review by Josephine Kamendat 07/01/23

Haley was knowledgeable and hopeful with the process. A link from a quote to PayPal would be beneficial.

Review by DALONNA HURD 06/26/23

Submitting order on line and uploading tax exempt documents was an easy process.

Review by Joan 06/09/23

My questions were answered quickly on chat.

Review by Jennifer Knight 06/01/23

Delivery was a hassle. We had front door delivery, but the pallet was too big to bring through the front door. The size would have been good to know in advance of the extra cost. Then we had to wait an hour to get permission for the deliveryman to unpack pallets and bring into building. The furniture was easy to put together. However, our teacher desks were missing parts for the locking mechanism. The customer service team was responsive, but I'm still waiting for the parts.

Review by SZ 05/30/23

The website was very easy to navigate and you had exactly what I wanted

Review by Grisselle Alvarez 05/25/23

The quick response time from customer service.

Review by Pedjina osias 05/25/23

Desk are great ! The shipping and information seemed sketchy and made me nervous about all the money I spent. Other than that the desk are sturdy and stack as they say. If you have a large quantity of desk/chairs and try to stack them they will start to tilt over and it is heavy !!

Review by Orson Merrell 05/17/23

The first time I ordered desks I did not receive an invoice. I had to make a second call to Worthington to discovery that my order had not been placed. I ordered the desks a second time and did receive confirmation that the order had been placed.

Review by Carol Gebhardt 05/14/23

We had just purchased a low table with cushions for our classroom. The cushion became damaged due to a student. I couldn't believe that our brand new set was ruined already. My students were so upset too. I spoke with Lety in customer service. I asked him if there was a repair kit I could buy to fix the hole. Instead of a repair kit Lety sent me a bran new cushion!! We are sooo excited that our brand new beautiful set will be complete again. Thank you !!

Review by Victor 05/08/23

Easy to find what I was looking for. Your website made it easy to pick out wood type and fabric color.

Review by Greg Pilewski 05/05/23

The entire process was flawles. The product met my needs perfectly.

Review by Heather Eddy 05/05/23

Great products and options. Would have helped a bit to add age-range for size of chairs as I had to flip to another site that had that info.

Review by Tammy Fickies 04/28/23

very helpful!

Review by customer 04/22/23

It was great!

Review by Mary Harden 04/14/23

Like that the item was pictured and available

Review by Windi Womack 04/13/23

Ordering was very easy! A representative quickly emailed responding with order confirmation.

Review by Daniel Smith 04/08/23

Great quality items, supper nice people,great service.

Review by Antoinette Anderson 03/29/23

The sign up for the website is very complicated and not user friendly

Review by Omayma Mansour 03/16/23

Great service!

Review by Anonymous 03/10/23

the item I ordered worked flawlessly with the chair. The disappointing factor was that the shipping costs were more expensive than the item I purchased. The shipping charges seemed excessive. Shipping was timely.

Review by Raymond Ferik 03/10/23

Was look for a comfortable sturdy chair for my daughter's dorm room. Found one easily and quickly on the Worthington Direct Web site. The entire process from site navigation to payment was quick and easy.

Review by Barbara Gerlach 03/08/23

Easy to find what I needed Easy to order

Review by Dolores Hancock 03/01/23

Prices were good but shipping cost was extravagant. I was going to by $7000 worth of product but only bought $300 because of shipp was going to be $2000.

Review by KP 02/25/23

Excellent customer service, great delivery very timely good product

Review by Carol Morgan 02/23/23

I had a problem with my shipment for a shelving unit and when I called the company to resolve the issue it was taken care of immediately. The unit was exactly what was needed. I would definately recommend doing business with this company.

Review by Kannon Feshbach 02/08/23

Very helpful and willing to help me solve the problem I’m having.

Review by Benita Moody 02/08/23

The ordering process was very simple so well pleased so far.

Review by Chris Schoensee 02/06/23

Always very helpful even when we make a mistake. We recently had an order that was damaged in shipping but we did not see it right away due to our company being in the mist of moving to a new location. They were willing to look beyond just the transaction and the policy to look at our history as a long-time good client and help us out.

Review by T.P. 02/01/23

Fast shipping and great product. We will definitely order more from WD.

Review by Renee 01/30/23

The teachers love their new cabinets and the new desks and chairs are wonderful. I want to add that we had one problem with one of the cabinets and had to contact Worthington Direct about it. They were extremely timely on their response and took care of our problem right away. I will definitely do business with them again.

Review by Nina Coody 01/27/23

Neely was quick to respond to my deadline request and very helpful with the selection process. Very attentive and friendly!

Review by Jane Chlapaty 01/21/23

It's just what I wanted - easy to order and was delivered much quicker than the anticipated wait time. Easy to attached the legs. Other than it was a little pricey, I would highly recommend.

Review by Patricia Davis 01/13/23

I just ordered my second work table from Worthington Direct. I LOVE the product: very strong and adjustable height. Worthington Direct had what I needed (I had bought one on Amazon in 2020, but it was no longer available) I finally found it at Worthington Direct and bought one. I just recently bought another/ second work table from Worthington Direct as well. Great product and great service. Yay! Great job Worthington Direct. I will buy again from you. Very happy in all regards.

Review by Tim Hightower 01/11/23

Efficient service and communication via email and phone. Quick response time and professionalism. We have ordered before and will order in the future from Worthington Direct. Thank you!

Review by JOSEPH MEZZOFANTE 01/11/23

Great quality and fast delivery.

Review by Green Twp Board of Education 01/09/23

Placing order was easy enough. Just received a delay shipping information notice that was blank!

Review by Jeff Wolstein 01/04/23

Easy to use website!

Review by Steven Boydstun 12/15/22

I believe we hopefully found what will work.

Review by Bradford 12/08/22

No issues, checkout went as expected

Review by Randy Schleter 12/03/22

The website is easy to use. They have a great selection. And the quality is excellent. Thanks! Randy

Review by Gregory E. Williams 11/26/22

Customer-friendly website

Review by Stephanie 11/17/22

Very timely responses and helpful with all questions.

Review by JNJLS 11/10/22

The shopping experience was very easy for ordering what I needed for our office.

Review by Lori Whitney 10/28/22

I found exactly what I was looking for, however was very disappointed about the length of time it will take to receive and also the shipping charge was a lot more than expected.

Review by Michelle Shirk 10/26/22

All steps of the process were easy and we love our product.

Review by dawn turner 10/09/22

It was very simple and easy to navigate website. I hope delivery and products turns out the same.

Review by customer 09/25/22

Bought a rolling cart and checkout was excellent AND I got a "follow-up' email...

Review by David Roach 09/24/22

This is the 15th cabinet we've purchased and we're very pleased with the ordering process and especially, the quality of the cabinets. They are standing up well to a bunch of excitable and rambunctious students.

Review by George Castillo 09/09/22

I work at a franchised Buick GMC dealership and we are closely tied to Brand standards set forth by General Motors. Furniture in customer-facing areas needs to be very close to the brand standards they set. Whenever I have an area that is not customer-facing needing furniture I give Worthington Direct an opportunity. We are satisfied with the service and product.

Review by Galen Wiley 09/08/22

I was very pleased with simplicity of ordering and the efficiency of delivery for the wall-mounted coatrack I ordered from Worthington Direct. I assembled the unit successfully yesterday and am very pleased with the finished product.

Review by Jeff Miller 09/08/22

We received two boxes of desks. They each had holes in them. Legs and screws/bolts were missing from each one. One desk's leg was bent. Replacements were sent, but didn't appreciate the hassle of contacting and the time it took to get the order complete.

Review by Kent S. 09/08/22

My order arrived in good condition and much sooner than I thought was possible. I had a good experience with this purchase.

Review by Lidia Botia 09/07/22

We didn't have the best experience especially with communication. We were told our shipment would be shipped and arrived in 4 weeks time and it took 2 months. I received no notification letting us know there would be delays. We were given the wrong delivery date 3 days in a row.

Review by Mitchell Blum 09/07/22

Received damaged table, was advised a replacement was going to be sent out by Lety. Never received table, they never responded to me emails looking for an update as to when a replacement will be sent. Update 9/21/22- A replacement table was shipped and received. I am satisfied that they resolved my complaint.

Review by Jeanne McGowan, SSJ 09/07/22

It was easy to place the order..... and hopefully we will receive it asap

Review by Sherrell Gordon 09/06/22

The quality is good and the delivery is fast. I received two chairs damage and the replacement proceed is customer friendly.

Review by Andrea M TASSET-WOLF 09/02/22

It was easy to navigate

Review by Kelli Schuch 09/02/22

Short wait time for delivery.The stools were packaged well and in perfect condition! They work really well for my small groups!!

Review by Ms.Barb Clark 09/01/22

We had a very good experience. We ordered a beautiful church lectern and it was delivered before the expected date. Everything was satisfactory.

Review by Matt 09/01/22

Product was great but...Worthington gave the wrong phone number to the freight company. It was not the number I gave them but one from someone who shipped to our address years ago. I never received any shipment notification and the Worthington site did not show "shipped. Worthington customer service (online chat) just sent me a link to the freight company and told me to follow up with them. The freight company couldn't get a hold of me to set up delivery. I finally reached out, tried multiple times to correct the number, driver still called the old number, thanks to Worthington. Not great.

Review by Brooke Jessee 09/01/22

The chairs came quick and were easy to put together.

Review by Kathy Bergen 09/01/22

I love Worthingtons prices and the quality of their furniture. So many choices and colors. This company is a teacher favorite....but I find that things are quite often on backorder and it takes weeks, months to get my entire order.

Review by Danica Coutts 09/01/22

We purchased tables for our preschool classrooms and some tables were damaged but they were very quick to respond to our concerns. Returning damaged item to them is not as hard as other companies. Great customer service and great products

Review by Stephanie Burks 09/01/22

Great products, fast shipping. Very happy with my purchase!

Review by Craig Elice 09/01/22

Excellent service. Two chairs arrived damaged and they replaced the damaged parts very quickly. Great customer service

Review by Fabian Blache 09/01/22

I was in the market for chairs for the waiting area of my office. I found Worthington via Google and found what appeared to be what I was looking for at a very fair price. They arrived within two weeks. The assembly was easy and the product of good quality.

Review by customer 08/31/22

I purchased a very small item, as I was unaware that it was an optional purchase for a couple of plastic dividers. So I go a head and order the 3 dividers at about $5-6 a piece. What I don't understand is that for a couple of very light items, I'm being charged $34 for shipping, which was the same amount of the Magazine/literature rack. Seems rather excessive to me.

Review by Elementary School 08/31/22

Customer service was great, super fast shipping. Some of the student desks that we ordered arrive damaged and they replaced them very quickly. There is nothing in the box to protect the desks in shipping so legs are bent and table tops chipped. Was very excited to find the exact desks that we wanted for a good price, but the quality does not seem as good.

Review by Terri Johnson 08/31/22

You would receive a 5, but the product was hard to put together!!!!!

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